Support

For help with account access, subscriptions, Apple Health, data syncing, or the private beta, email support@insulinadvocate.com.

Email support

Apple Health

Open iPhone Settings, choose Health, then Data Access & Devices to review Insulin Advocate permissions. Return to the app and run a sync after changing access.

Subscriptions

Purchases are billed and managed by Apple. Use Restore Purchases on the subscription screen if access is missing after reinstalling or changing devices.

Account access

Include the email address used for your account and a description of the issue. Never email passwords, verification codes, or detailed medical records.

Delete your account

Request deletion from within the app when that control is available, or email support from the address associated with your account. We may verify ownership before deletion.

Medical emergencies: Support cannot provide medical advice or emergency assistance. Call 911 for emergencies and contact a qualified healthcare professional for medical decisions.