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Support

For help with account access, subscriptions, Apple Health, data syncing, or the private beta, email support@insulinadvocate.com.

Apple Health

Open iPhone Settings, choose Apps, choose Health, then Data Access & Devices to review Insulin Advocate permissions. Return to the app and run a sync after changing access.

Subscriptions

Purchases are billed and managed by Apple. Use Restore Purchases on the subscription screen if access is missing after reinstalling or changing devices.

Account access

Include the email address used for your account and a description of the issue. Never email passwords, verification codes, or detailed medical records.

Delete your account

In the app, open Settings → Account → Delete account and confirm Permanently delete account. Deletion is also available from onboarding and the subscription screen. If you cannot access your account, email support from the address associated with it; we may verify ownership.

Deleting your account does not cancel your Apple subscription or free trial. Apple may continue billing you unless you cancel separately. Manage Apple subscription.

Medical emergencies: Support cannot provide medical advice or emergency assistance. Call 911 for emergencies and contact a qualified healthcare professional for medical decisions.